Testimonials

The Doctors description was very thorough.

Procedure went perfectly for me! Thanks Dr. Chen!

Amazing he kept my family informed of my condition as he removed my gallbladder very nicely done no complaints

Staff was friendly, professional and helpful. Dr Robertson listened to my concerns and addressed them all. Very pleased with my experience.

Excellent

It was great

Amazing doctor!!

First time patient. Dr Robertson was patient, very thorough, and an exceptional surgeon.

Knowledgeable & friendly

My appointment was on time and to the point

Dr. Chen is a kind, patient surgeon. Takes the time to explain your medical issues. He saved my life!

I had a very pleasant experience at the office for my first visit. All the staff in the front were very nice and welcoming. Dr Skeehan listened to all my concerns and answered all questions.

Dr. Skeehan is a wonderful Dr., and I would recommend to anyone who needs surgery!

Dr. Skeehan is a great listener and communicates well at the patient’s level. I had complete confidence in his surgical skills and he proved me right. I was in good hands, that’s for sure. Also, what I appreciated was that it was a mutual agreement between us to proceed with it. Dr. Skeehan recommended it and I agreed. I’m not a fan of surgery but it was long overdue and I feel so much better. My digestion is at its best now. I want Dr. Skeehan to know he’s appreciated. The surgery was performed at the West Coast Surgery Center in El Dorado Hills. Very impressive center with great staff and well equipped for varied surgeries. I highly recommend Dr. Skeehan and Sierra Pacific Surgical.

Very informative, made me feel at ease.

Dr Skeehan is very thorough and explains everything to where you can understand it! Excellent doctor

Arrived and was taken in on time, staff was very pleasant and professional. Dr Robertson was exceptional.

My experience was good. My only issue is because of my hearing problem I have trouble understanding people with accents sometimes. The office was nice, and I enjoyed the time with Dr. Brayley.

The best service.

Dr. Robertson and staff are great!

Dr. Robertson was kind, knowledgeable and explained everything I needed to know about the procedure.

Terrific, efficient, warm friendly staff. Dr Skeehan was very thorough, reassuring and made me comfortable in my decisions

Professional

All office staff have been very professional and friendly. I would like note how nice and special it has been to work with Jillian, who has outstanding work ethics and care about details.

Was on time, kind and courteous. Described the procedure very well and answered my questions.

It was very pleasant, did not feel uncomfortable at all

Excellent service, well experience and highly knowledgeable doctor. I really appreciate all the great work that you've done for me during and after the surgery. Thank you!

Friendly, professional, and thorough.

Dr. Jay Robertson is professional and explained everything well in my consultation session.

Very good. Met Jay for consultation after a referral from my GP and I feel confident in his skillset and experience.

First appointment August 1, Dr. Skeehan was professional and informative. As of today August 21, I’m anxiously awaiting the scheduler’s call informing me of my confirmed surgery date.

I just had a bilateral direct/indirect hernia repair done by Dr. Skeehan via the Da Vinci robot. This was the first surgery I have ever had. I'm 53/male. I was scared to death!!! Dr. Skeehan, my anesthesiologist and the nurses helped put my mind at ease. Everything went very smoothly. No problems at all. I just have 3 small "pea sized" incisions on my belly. The pain was minimal. I did not have to use any prescription painkillers. I used over-the-counter ibuprofen for 1 day!! For those of you afraid of having surgery, there is no need to be scared. I give Dr. Skeehan a 10/10. My surgery was 3 days ago, and I feel great! If I ever have to have another surgery I will request Dr. Skeehan. He is a pro!!!

Will wait to see how surgery proceeds prior to rating experience. Thank you Dale Drewis

Wonderful

Friendly staff, Dr. listen well

The appointment was good and informative. Paperwork needs to be reviewed for grammatical errors.

We for my cons appointment and they had a cancellation for the coming Friday which worked out nicely with my schedule. Everyone at Folsom Surgical were very comforting and friendly and professional. Surgery went well and had absolute no discomfort.

From initial appointment to getting ready for surgery date, explanations and follow up have been great!

Excellent care!

Good.

Outstanding experience. Was feeling better than before surgery within a couple weeks and still getting better and able to do more things all the time.

All went well so far..

Dr Chen was very professional. Gave me the necessary information regarding my issue to make the right decision.

great

Dr. Skeehan was personable and patient with my questions. All around as good an experience as surgery can be.

First appt for surgical date Very pleased with Dr and his staff!

Only issue is trying to loin at Athena Health. I am locked out.

Dr. Chen and his staff are amazing!

Courteous staff. Didn’t have to wait long.

Great experience

Doctor was pleasant. Explained my case. Told me what I would need to do if I was going to have the surgery. Doesn't sound like I would want to have the surgery unless my hernia really bothers me.

Was seen on time. Procedures were explained in simple terms.

It was a wonderful one. He is caring and knows exactly what he is doing. His staff are awesome as well. Excellent!

Dr Sheehan was a very good listener. He let me describe my symtoms and then asked follow up questions. Very caring and professional.

I arrived on time, checked in. In no time I was taken to a room, waited maybe 4 or 5 minutes until Dr. Robertson came in. We discussed the issues, and my appointment was over. I received information necessary for my surgery. The balance of information for the surgery in the mail today.

Dr. Chen was very professional and addressed my needs to my expectations. I am very pleased with my visit. Thank you,

Friendly and thorough staff. Timely appointment and scheduling.

Dr. Chen communication style was exemplary. I am extremely satisfied with the result of my surgery. Dr. Chen provided excellent post-operative care.

Dr. Sleehan is extremely thorough in his patient care. He took his time with me every time I saw him and I never felt rushed. My surgery experience was very smooth.

Kind and informative

thank you for your great work)

Found Dr Robertson in a google search and felt like I hit the jackpot! The process was smooth and efficient, staff very friendly and professional, and the recovery was faster and better than anticipated!

Looking forward to getting a surgery date

Great people very professional and nice

Dr Robertson is a wonderful surgeon he literally saved my life. I couldn't be more grateful.

Good News (no surgery), nice staff, very short wait time- I’d recommend them to anyone.

Exciting

Despite having complications post surgery I was seen and helped ASAP. Dr. Braley listened to all my concerns and made sure everything was well before having me released.

The staff was friendly, efficient and attentive. It was a great first visit.

Secured a quick appointment time. Helpful and pleasant conversation with Dr Chen re options.

I felt that my concerns were addressed and surgery will be made soon.

My experience with Dr Robertson was great from beginning to end. He answered all my questions prior to my decision to have surgery. I felt comfortable and confident going into the operating room. My recovery was exactly what I expected based on our conversation. I would definitely recommend Dr. Robertson.

Great experience.

Dr. Roberson was very kind, present and professional. It was a moot trip because I was recommended to the wrong Doctor.

Very kind and thoughtful.

Great from the initial consultation to the follow up Wish I had my hernia surgery years ago

Doctor and assistant were very accommodating and friendly

Dr Robertson was great at explaining everything in a calm manner that was easy to understand and reassuring. His staff was very friendly and courteous as well. The surgery went well and I was back to normal in a couple of weeks.

Very thorough very personal analysis answering all questions. Thank you Dr Chin

Communication was good with Dr. and his team. Process was smooth and timely.

Very down to earth. He instilled a sense of trust in me. I look forward to the surgery and returning to everyday life.

Dr. Skeehan was very informative, took the time to spend with me & thoroughly explain my options. His staff was also very kind & polite. I would definitely recommend him to anyone that needed his provided services.

Very helpful, very informative. Gave clear instructions as to the next steps of the process

Ryan was young but he seemed to care and loved what he was doing.

Excellent care. Kind doctor

I have had two surgical procedures performed by Dr. Chen. He is professional and very competent. I would highly recommend Dr. Chen. I also found his staff to be personable and professional as well.

Amazing staffs

The visit was great and all people encountered were friendly and professional.

Dr was professional, informative and went over the procedure, expectations and concerns. This is why I have chosen Sierra Pacific to handle my issue for the second time. I’ve also referred your practice to others based on my previous surgery experience.

Excellent from beginning to end!

I got my questions amswered.

Professional and courteous employees. And Dr. Robertson was very helpful and explained my options in a easy to understand manner

Dr and staff are very attentive and compassionate

They took me on time and were very attentive and friendly, and especially the doctor.

Dr. Skeehan and his assistant were both very knowledgeable and friendly, and answered our questions to the best of their ability. I am looking forward to seeing them again and hearing about the results of the MRI I will be taking on June 6th.

Everyone - from front office to back office - was so pleasant.

Dr Robertson explained everything very clearly before and after the procedure.

He was very kind. Explained everything and eased my fears

Thorough and informative

I am a retired physician. I approached Dr. Skeehan with a series of questions and cautions. He responded directly and forthrightly, and we collaboratively worked out a plan of approach to my surgical problem that was responsive to my needs, concerns, and medical background. We have yet t o execute the plan, however ... so followup is a bit slow.

Dr. Skeehan was excellent at explaining my surgery options and their pros and cons. He has always been willing to take the time to thoroughly answer any questions that I ask him. The surgery went smoothly and 3 weeks later I'm feeling great.

Dr. Chen is very through and had answers for all of my questions.

Dr Robertson was very professional he explained the procedure and performed the surgery with expertise thank you all there for your professionalism I am soooooo great fun that pain being gone God Bless

Dr. Robertson and his surgical nurses were very kind.

Enjoyed meeting staff and Dr. Robertson. Phone contact with Rachel and Jill has been very satisfactory. Everyone very pleasant and helpful.

I recently did a review where I expressed frustration with Dr. Chen. I would like to retract and express that Dr. Chen did do great work. I was frustrated with how hard it was to get ahold of the office for a response yes. But remembering that Dr. Chen is only 1 person, and is a very highly sought after surgeon. He did make a point to contact me directly and talk thoroughly with me about the surgery and recovery. I am very appreciative for that, and would recommend him to anyone. Sorry about my not so great review the other day about my experience. Dr. Chen definitely went out of his way to make me feel heard and cared for. Thank you.

EXCELLENT CUSTOMER SERVICE. I'VE BEEN WORKING WITH JILL FOR MY UPCOMING SURGERY AND SHE HAS BEEN VERY HELPFUL, QUICK TO RESPOND, AND ENJOY WORKING WITH HER. THANK YOU JILL.

Dr Skeehan explained in detail my condition and the next steps to be done. It is just really hard to get appointment. I needed to wait 2 months before I could be seen.

This was my first experience with a surgical process. The initial consult was useful to review most of what to expect leading up to, and during, the procedure. I did have a couple of questions regarding my experiences after the procedure (eg. bruising; pains) that I wonder whether they might have been mentioned as part of the consult, it they weren’t significant. Post surgery follow up included a call from the doctor’s office two days after the procedure, not the following day (not sure if that’s “sop” or not). I didn’t have my post op meeting with the doctor until the fourth week, which I thought to be too far out, but I had no real issues so it worked out okay. There was a problem with the actual surgery day. I was supposed to get a call from the hospital team three days prior to the surgery day. That didn’t happen. Fortunately I went to the hospital on a Saturday to see if they had any information, and after a variety of calls and texts throughout the day, finally got confirmation that the surgery would/could happen. If I hadn’t gone in on my own to see what was wrong, I would have shown up on my day expecting the operation, only to find out that I wasn’t properly prepared for the surgery (antiseptic cleaning) and that the hospital didn’t have me on the schedule. There was some miscommunication that created this problem, whether by the doctor’s office, the hospital surgery unit, or both. I was never told the nature of the miscommunication. I’d also note that I had what I perceived to be a problem of being released too early (ie. I had no recollection of being released from the hospital). This would be a potential issue with the hospital’s recovery process, not the doctor, but thought I’d mention it. The miscommunication and resulting scheduling issues noted above notwithstanding, the procedure itself went well and the Dr Skeehan responded appropriately when it became evident that additional time would be necessary to take it to completion. As a result, I’d be confident utilizing Dr Skeehan in the future were I to need the type of surgical services that he provides!

Dr. Skeehan is knowledgeable, listens and addresses concerns, and explains things clearly in language that his patients can understand.

Dr. Chen did an outstanding job on my surgery. He's also very good at listening and helping when I have questions. I would highly recommend him.

Dr. Robinson is extremely personable professional and knowledgable so far it's been a great experience.

Student was professional and Dr. Skeehan answered questions I had.Surgery was scheduled at a local hospital at a reasonable time

No fuss or wasted time. Here’s the problem, here’s the fix. All good…and, as good as it gets. Perfect.

Dr. Chen did an excellent job on my robotic surgery. He had advised me that this type of surgery done robotically would result in less pain and faster healing. He was right. I had the surgery, went home the same day, took pain meds for two days and was comfortable throughout. Healing nicely. Like Dr. Chen, the office staff is attentive and professional. I highly recommend him.

Excellent service! Letting me know what's going on- making appointments for bloodwork-EKGS. All around-top notch

Very thorough doctor better than most

Surgery sounds somewhat frightening but Dr Chen made it sound very simple. Everything went smoothly before during and after surgery. Him and his team were very attentive. Everyone from the receptionist to the anesthesiologist were very welcoming and professional. They're knowledge of their individual jobs put me at ease from start to finish. They followed up after surgery and I have minimal scarring.

Great experience. Great people. Every was explained perfectly.

Excellent and very professional care was given thanks a billion we love you all

Dr. Chen is a great doctor. I appreciate him very much.

Timely appointment and efficient

Dr. Robertson and the staff were all professional, thorough and helpful. All my questions were answered directly and clearly, My surgery went well. and I recovered quickly with no issues. Thanks Jim

Office staff friendly and efficient. Working with Dr Chen was smooth. He is forthright and honest, rendered his opinion with options and without pushing

Dr. Chen did a great job on the surgery, no complications and minimal pain afterwards. He was very professional and caring. The only thing I wasn't very happy with was that I felt a little rushed during both the consultation and the post op appointment. I like to ask lots of questions, and felt that he was impatient and just wanted to get on to his next patient.

Great personal connection presurgical, successful procedure, at one week recovery is excellent with minimal discomfort.

Dr Skeehan has been great all the way through my surgeries and complications. I would highly recommend him.

Dr. Skeehan was great! And my experience with him has been very pleasant. I would highly recommend him.

The doctor was great, he talked me off the ledge so to speak. He did great work, no pain really at all after the first few days. He made the smallest incision I think possible. If I ever need a surgery I’ll ask for him and his partners. The one I met was also fantastic.

Very professional. Dr Robertson explained what the surgery entailed, and everything when smoothly.

Courteous knowledgeable staff. Dr Braley, the same…

I must admit that I was nervous going into surgery due to past bad experiences, but I'm so thrilled to say that Dr Skeehan has replaced those bad memories with positive ones. Even with my migraine on the day of surgery, everyone went out of their way to make sure I was treated with care, respect, and that I was comfortable. My partial thyroidectomy went great, I can swallow again, and I would gladly recommend Dr Skeehan to my closest friends and family. Thank you for making surgery feel like a good thing!

Dr. Chen was wonderful when I met w/ him, kind, extremely knowledgeable, and helped me w/ what I went to see him for.

very professional, very friendly.

Great care and service

Best doctor's bed*side & professionalism, a trust & confident in good hands and care..all of the staff, incredible & efficient! Thanks, for following up and getting me the procedure & hopeful of a good recovery! Thanking you, Maja wollman

Easy going from the moment I walked in. Everyone is great in that office.

Great costumer service!

Surgery day went very smoothly, although it's still too soon to tell the impact of the hernia repair surgery. Five stars to this point.

Dr Chen answered my questions and issues. He explained in detail what my condition is and what can be done to resolve my concerns. He is an outstanding doctor. Very knowledgeable and professional.

Dr. Skeehan is very professional and informative.

Very enlightening and thorough

Dr Skehan was great and made me feel very comfortable.

Dr. Robertson provides the Gold Standard of care. He listens to the patient, addresses concerns, and truly cares about a positive outcome for the patient. He is a highly skilled surgeon with a calm, reassuring bed-side manner. His office staff communicate well and are quick to respond to questions. My surgery and recovery was a success, and I attribute that to the excellent care from Dr. Robertson.

Professional and knowledgeable and friendly

Dr Robertson talked to me not at me and we had a very good conversation about what my diagnosis was and what he will do to surgically correct it. He explained every step and allowed me to ask all of my questions and answered them so that I know what to expect. The MA who helped me was great as well, very warm and caring.

Robertson was the second consultation at Sierra pacific I had and I’m so glad I did that. He is knowledgeable, friendly fast and efficient.

Emergency surgery for a blown appendix. Everything went well and recovery was quick. Follow up care was good and no further surgery was needed.

Dr. Chen explained the procedure thoroughly. He answered all of my questions. Very polite staff, also.

Everything was great.

Pleased woth the information received.

Doc was running almost an hour behind...would have been nice to know. Not a problem, just would have been appreciated.

No nonsense, to the point consultation. Would recommend.

Dr Chen was very professional and knowledgeable. I highly recommend his practice.

First visit Very through Answered all my questions We came up with a plan

Great doctor

I wanted to say something about Hannah in the office. I needed something from my medical record on a Friday afternoon, Fourth of July weekend. She didn’t put me off, she took care of it right away and it took up a great deal of her time. She is a true care giver and puts the patient first as does Dr. Chen. I would recommend him without reservation.

I am so happy that I met Dr Robertson. I have been trying to get someone to agree that I have a hernia for 15 years. I have lived in pain and with the idea that I didn’t know my body. After only about 10 minutes meeting with Dr Robertson he confirmed what I knew all along. I haven’t felt this good for so long that I forgot what it felt like to not be in pain every day. Thank you so much for fixing me so I can be my whole self again!

I had a very painful condition that required immediate outpatient surgery after an ER visit. Fortunately I received a referral to Dr. Skeehan whom I can’t thank enough for quickly diagnosing and resolving my problem with minor surgery. Dr. Skeehan’s staff took great care of me the two times I had to visit the office and they also provided prompt answers and advice for post op wound care and pain management. I could not have hoped for a better outcome.

Saw Doctor Jay Robertson for a hernia repair and gallbladder removal. Dr. Robertson went one step further and had a CT scan done in addition to the ultrasound my GP scheduled. The CT scan gave so much more information. He was very informative going into surgery and made the whole procedure much more bearable.

I found everyone at this office to be great from scheduling, to check out to helping me with getting all my records to the office and answering all my questions before my appointment. I LOVED Dr. David Skeehan! He is a very sharp doctor, great personality, listens and gave me some answers to try to help me get further testing so he could figure out what direction we head in after. I wish everyone doctor was like him! If I have to have surgery (which I’ve had 10 so far) I would not hesitate to have him do it.

Excellent! Dr. Chen is terrific--an excellent surgeon. The staff is friendly and efficient. I had an outstanding experience. Highly recommend!

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